All defined terms used below shall have the meanings set forth in our Terms and Conditions. See TERMS AND CONDITIONS.
We are happy to provide our 30 Day No Hassle Return Policy and Satisfaction Guarantee. Our products can be returned for any reason, even if opened, for up to 30 days. A refund back to the original form of payment will be issued after the product is returned.
Orders that you submit online are processed immediately and may not be cancelled, and you may need to wait until you receive the merchandise in order to return it.
Domestic Returns (EU countries)
If you would like to return your order or item, please contact Customer Service by email.
What do we need? Please include the following information so we can start return process:
- Order number
- Items being returned (or just indicate the entire order)
- Reason for the return
- Preference of refund or in-store credit